Read The following text for questions 1 to 4.
To : customerservice@nbdc.com
From: candywright@canadamail.ca
RE : Delivery status
Date: January 6, 2010
On January 4, I sent a package from the U.S. to Canada. Your firm promises overnight delivery but the package sent on January 5 in the morning has still not arrived.
Our trade fair takes place tomorrow morning at 9:10 a.m. My colleagues
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